Enroute Interim Access Care Program

For Unattached Patients

Looking for a family doctor? We understand the difficulty with finding a family doctor or nurse practitioner to be your primary care provider. We have developed Enroute Interim Access Care Program to provide you access to chronic, preventative, and screening care while you are still looking to become attached to a family doctor or nurse practitioner. If you live in the North York area, do not have a primary care provider, and can attend your appointments in person, you may be eligible to attend our unattached patient clinic to receive the care you need. Learn more about booking an appointment in this program when you do not have a family doctor.

Walk In Clinic Hours

(for patients WITHOUT a family doctor at Get Well Clinic; Both OHIP and non-OHIP welcome)

Mon: 9 - 5pm

Tue: 9 - 7pm

Wed: 1 - 5pm

Thur: 9 - 5pm

Fri: 9 - 5 pm

Sat: 9 - 1pm

(Hours can change without notice depending on physician availability)

Book Walk-In Clinic Appointment

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We are experiencing higher than normal call volumes

Please be patient during this difficult pandemic recovery period. Our front staff may not be able to answer and respond to all your calls, so the best route is to use online appointment booking and meet with your doctor.

Here are your options to contact us:

Call our clinic, and leave one (1) voicemail message with details of your request (we will triage and process requests within our limits)
Use online appointment booking to book an appointment (preferred method)
Send a message with Contact Us form
Send a message with the "send file" function
Come in-person to the clinic and speak with the front desk face-to-face
Use e-Platform (for subscribed users) to Chat or Private Message the staff
We do not use two-way email correspondence or SMS text

After-Hours Urgent Care Clinic: *

(For patients WITH a family doctor at Get Well Clinic)

Monday - Thursday from 5:00 - 7:30 pm

Friday: Closed

Saturday: 9:00 - 12:00 pm

For family medicine patients of Dr. Lai, Dr Poon, Dr Yu, Dr. Wang, and Dr Wu on urgent medical issues only. Drop in Basis. No appointment booking. Please come at 5:00 pm & 9:00 am on Sat to register in line. After-hours clinic will close early when full.

Please read about our transition to a FHO and why it is important to enrol with a family doctor soon.

Your care may involve medical learners

We are teaching site for medical students, and residents for the University of Toronto Temerty Faculty of Medicine. As part of our team based care and training of next generation of awesome doctors, you may be asked to be seen by one of our medical learners who is supervised by our doctors.